Tuesday, 14 April 2009

Fitness First: Service last

service-lastFF Shepherds Bush this morning: the usual mess with the weights all over the place so the daily hunt to find them was then compounded by a cold shower with no soap in the soap thing in the shower.

Other service industries appear to be bending over backwards to keep their customers. Not so here. And not for the first time.


  1. [...] by W12 I have been a regular visitor to the W12 Centre for a few years now as the gym I use, Fitness First, is based inside. Over those years I’ve witnessed the slow decline of a centre that was [...]

  2. [...] put as much effort as was evidently put in to getting this little delight together as finding and putting the weights back every morning they’d have many more happy customers than they do [...]