Want to know where our Council might be headed in its mission to bring in the private sector? Here's a little video by community activists in Barnet, where I used to live. Scary stuff - and look out for the Guardian's take on this too.
This vid talks about call centres based out of London and staffed by people who don't know the area. And of information being denied to opposition councillors on the grounds of "commercial sensitivity".
Remind you of anything?